FAQ
Tabula Rasa, meaning “blank slate” in Latin, reflects our vision to start afresh, crafting the canvas for your dream wardrobe. Based in Sydney, Australia, we are a small label dedicated to creating timeless staples with a considered twist.
Frequently asked questions
Where are you based?
We are split between Sydney and Canberra, Australia.
Where do you ship?
We ship domestically within Australia & New Zealand and offer both Standard and Express delivery options.
Australia
- Standard Shipping (2–5 business days after dispatch): $12.00 AUD
- Express Shipping (1–3 business days after dispatch): from $15.50 AUD
New Zealand
- Standard Shipping: $12.00 AUD
Are your products tall-girl approved?
Our Muse Pant is designed to fit up to a 5'9" frame. We’re a small brand and we understand that we currently offer a limited range.
If you’d love to see an extended length or size range, please get in touch on Instagram, we would love to hear from you.
Do you offer refunds/exchanges?
If your garment doesn’t fit, we’re happy to organise a size exchange. Please email us at tabularasabrand@gmail.com and we’ll assist you.
As a small emerging brand, we’re not able to offer returns on change-of-mind purchases.
All garments are carefully quality checked prior to dispatch. However, if you receive a faulty item, it will be replaced or refunded in accordance with Australian Consumer Law.
Do you have another question?
For quicker enquiries, DM us on Instagram: @tabularasa__studio
For all order related questions please contact us via email: tabularasabrand@gmail.com
