FAQ

Tabula Rasa, meaning “blank slate” in Latin, reflects our vision to start afresh, crafting the canvas for your dream wardrobe. Based in Sydney, Australia, we are a small label dedicated to creating timeless staples with a considered twist.

Frequently asked questions

Where are you based?

We are split between Sydney and Canberra, Australia.

Where do you ship?

We currently ship to most countries from Sydney, Australia.

Australia
Standard: 2–5 business days after dispatch
Express: 1–3 business days after dispatch

New Zealand
Standard: 6-10 business days (after dispatch)

United Kingdom & European Union

Standard: 8-15 business days (after dispatch)

Canada
Standard: 8-12 business days (after dispatch)

South Korea
Standard: 8-12 business days (after dispatch)

International orders may be subject to import duties / taxes, VAT or customs fees depending on the destination country. These charges are the responsibility of the customer.

International orders (excluding New Zealand) are not eligible for returns.

Are your products tall-girl approved?

Our Muse Pant is designed to fit up to a 5'9" frame. We’re a small brand and we understand that we currently offer a limited range.

If you’d love to see an extended length or size range, please get in touch on Instagram, we would love to hear from you.

Do you offer refunds/exchanges?

If your garment doesn’t fit, we’re happy to organise a credit note. Please email us at tabularasabrand@gmail.com and we’ll guide you through the process.

Please note: Return shipping costs are the responsibility of the customer.

As a small, independent brand, we do not offer refunds for change-of-mind purchases.

All garments are carefully quality checked prior to dispatch. If you receive a faulty item, we will provide a replacement or refund in accordance with Australian Consumer Law.

Do you have another question?

For quicker enquiries, DM us on Instagram: @tabularasa__studio

For all order related questions please contact us via email: tabularasabrand@gmail.com